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pittapatta

Terms and Conditions

ADMISSIONS AT PITTA PATTA DAY NURSERY

 

AGE OF ADMITTANCE:

 

Children are welcomed from ages 3 months to 5 years.

 

NURSERY SESSION TIMES:

 

Full day session: 8.00 am - 6.00 pm

Early Bird Session: 7.30am – 6.30pm

 

Children are required to be registered for a minimum of 2 sessions per week

(i.e. 2 full days).

 

FOOD & DRINK:

 

The Nursery sessions include provision of the scheduled meals below for children

aged 2 years and over*

* However the nursery will provide food for children aged 1 and above, once a food disclaimer form has been signed and completed. Parents are advised the Nursery shall only provide what is on the Nursery menu for that day and will not be responsible to cater for any dietary requirements for children under 2 years of age. If a parent does not wish for the nursery to provide the Nursery Menu, it is the responsibility of the parents to provide cooked meals for their child/children for under 2, which we will heat and serve.  Please note any child/children over the age of 2, all dietary requirements are met.

 

Early Bird Breakfast 7.30am    |    Breakfast 8.30am-9.00am

Mid-morning Snack 10.30am

2-Course Lunch 11.45am

Afternoon Tea 3.30pm

 

For children aged 3 months to 1 year, parents must provide baby food and child/children’s milk until the child/children are able to accept the Nursery menu or for a child over the age of 1 year old, a disclaimer must be signed.

All our policy and procedures are available for inspection on request and can be viewed in our parents’ room.

 

CLOTHING & PERSONAL ITEMS:

 

Each child should have sufficient clothes for their daily needs plus a spare set in the event of accidents. All items must be clearly marked with the Child’s name.

 

Parents must be aware that your child/children are not permitted to bring valuable or personal items with them to the Nursery.  Pitta Patta will not accept responsibility for any subsequent loss or damage.  Any items found will be confiscated and brought to the Office.

 

Parents are asked to provide sun hats and an adequate sun block during the summer months to ensure that the child/children can benefit from outdoor pursuits. During the summer months a paddling pool may be in use therefore we will require additional waterproof ‘pull ups’ (i.e. Pampers Splashers/ Huggies Little Swimmers). Nursery management reserve the right to exclude any child from participating in outdoor activities if it is considered that he / she may be at risk from the sun.

 

For children who are still in nappies, parents are asked to provide nappies, baby wipes and creams. Failure to do so will result in the Nursery Nappies and/or Wipes being used at a charge, which will be added to your child’s account.

 

All children must be provided with indoor slippers and wellington boots for the garden.

 

There is a compulsory policy purchase for a Nursery T-Shirt and Red Rucksack at the cost of £22.00. The Red Rucksack must be used at all times whilst attending Nursery, no other bags are permitted for use in the Nursery and on the children’s pegs, including plastic bags stored inside or outside of the Rucksack, for safety reasons.

 

SICKNESS & ILLNESS:

 

Any child who develops an infectious illness must be kept at home. This includes conditions such as vomiting, diarrhoea, discharges from eyes or mouth, conjunctivitis, sore throat and obvious rashes.  Your child must be kept at home for a minimum period of 72 hours.

 

Any child administered any form of immunisation or prescribed antibiotics by a GP must be kept at home for a minimum period of 72 hours.

 

 

 

MEDICATION:

 

All medication administered by Pitta Patta must be prescribed by a GP, except in the event of an emergency, such as: a high temperature. A parent or guardian will be contacted to ask permission to administer Calpol to reduce a child’s temperature.  The Nursery Manager will use their discretion if a child needs to be collected.

 

No medication is to be kept or stored in your child’s Rucksack. All medication must be registered with your Key Person or with a member of staff in the Office.

 

HOLIDAYS, ABSENCES & NOTICE:

 

The Nursery is open for 51 weeks of the year. The Nursery is closed for one week over the Christmas /New Year period (including a prompt 12pm collection on Christmas Eve), all statutory bank holidays and four days training, three are held in August following the Bank Holiday, dates to be advised.

 

Fees are payable at the full rate for all periods of absence, including holidays, sickness and annual outings in the event of your child not attending.

 

One month’s notice is required by either party to terminate a child’s place in the Nursery, or one month’s fees in lieu of notice.

 

 

HOLDING DEPOSITS AND SETTLING CHILD/CHILDREN

 

In the event of child/children not taking a nursery place after the holding deposit has been paid, the start date agreed or the settling procedure has commenced, the holding deposit will be used as notice for a one month period of payment for the child/children’s place.

 

Should you increase your child/children’s days or if there is a fee increase you will be required to pay a top-up on your refundable Holding Deposit in order for your refundable Holding Deposit to be in line with your payable monthly fees.

 

 

 

 

CHANGE OF DAYS

 

        In the event of altering days, one month’s notice must be given. Please see example below:

Notice given on the 15th of the month to reduce or increase days will be altered on the register from the 1st of the following full month i.e. (15th June-15th July) changes will commence from 1st August.

We will in some circumstances (ratio, availability and waiting list permitting) try to accommodate parents’ request.

Please note that under no circumstances do we change days. If a change of day is needed, you are required to book an additional day to meet your needs dependent on availability.

(Refer to Policies and Procedures)

 

CANCELLATION

 

In the event that your circumstances change and a place is no longer required here at Pitta Patta, there will be a one-week cancellation fee which will be charged to your account. In the event that your child does not start on the required day of registration or the start date is changed, a one-week fee will also be charged. Changing start dates could possibly lead to your place being offered to another child as we operate on a first come first served basis. Please be assured that we will endeavor to accommodate your needs.

 

FEE SCHEDULE:

 

Fees are payable in accordance with the attached Fee Schedule. Fees quoted are per child and are based on a pro-rata.

Where two or more children from one family attend the Nursery for 2 days or more per week, the eldest child shall be entitled to a 10% reduction on their monthly fees and second child shall be entitled to a 5% reduction for families of three or more children (commencing the 1st of the following month), this reduction is not applicable to government funded placements. 

*Once you are in receipt of funding, the sibling discount will be removed.

 

 

FEE REDUCTION

 

Fees are reduced following the term after your child’s third birthday. I.e. once your child reaches three years old, we will automatically apply for your Government funded fifteen hour entitlement.

 

You may also be entitled to claim for the additional fifteen hours of funding, totaling thirty hours of funded child care – this will be dependent on the number of days your child attends Nursery.

 

FEE REQUIREMENT

 

Fees are payable one month in advance plus one month deposit, payable by BACS, Card Payment, Cheque or Standing order that must clear our accounts by the 1st day of each month. We therefore, ask parents to set up standing orders to leave their accounts by the 25th of each month to ensure clearance.

 

Fees are payable at the full rate during the period of sickness, absence, vacations and Bank Holidays.

 

REGISTRATION

 

To register for a place, a fee of £95.00 per child is payable with the completed Registration Form.  Where a child does not subsequently take up the Nursery place after registering the Registration Fee is non-refundable.

 

LATE PAYMENT

 

Late payments will be subject to an initial £20.00 fine, along with 5% added per day for any outstanding fees.

 

 

EARLY BIRD SESSIONS

 

If your child attends regular sessions and you would like to change to Early Bird, it is important that you are aware, if Early Bird sessions are booked they will replace the full regular sessions your child/children currently attend.

When Early Birds Sessions are booked it is imperative to acknowledge they cannot be changed as we need to keep within ratio therefore, a minimum of two staff will be appointed to accommodate these sessions in advance.

Any changes to your child’s sessions require the applicable notice period.

Under no circumstances will parents be permitted to enter the building without having previously booked an early bird session before 8am.

 

 

VOUCHER AND CREDIT PAYMENTS

 

We accept payment via childcare vouchers and tax-free credits including funded hours for parents that are eligible.  Further information can be found on:

 

https://childcare-support.tax.service.gov.uk/

 

 

Please note that all vouchers should be cancelled promptly, before leaving Pitta Patta, if Vouchers are received after the child has left there will be a £25.00 charge, to allow for the administration of the return of any monies.

 

 

 

 

AT PITTA PATTA WE ALSO OFFER

 

A Babysitting Service, Piano Lessons, Muzzy Language Lessons, French, Italian, Spanish

In-house Theatre School: Providing Dance, Drama and Music Lessons

 

 

We look forward to welcoming you and your child/children to Pitta Patta Day Nursery where we offer a safe, secure and stimulating environment. We provide extremely high quality childcare with a highly qualified and experienced staffing team. We will ensure your child/children will not only thrive intellectually but also have fun. We would like to take this opportunity to thank you for choosing Pitta Patta Day Nursery. For any further information please do not hesitate to contact us or refer to the Parents Notice Board in the main hallway.

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